Ab Garnica and his colleague Jonathan have installed the Starlink system in our townhouse in Pueblo Campestre and our condos in Todos Santos as well as the router and VPN for our television in Pueblo Campestre. Recently, we had two emergencies – the VPN was not working in our townhouse, which is the only way that Beth can watch Britbox, Prime with Acorn, Paramount+ and more. For her this was a crisis. Ab arrived within hours to update the firmware on the VPN router and reset its connection to our television.

Similarly, we had a complete failure of the Starlink that serves our two condos in Santos y Santas in Todos Santas. Ab and Jonathan went at the end of the day after a job in Cabo San Lucas bringing cables and other components of the Starlink system. Unfortunately, he determined that the satellite antenna had failed and suggested that I contact Starlink. When I contacted Starlink and determined that the system was defective and agreed to send us the newest system with a larger antenna and better router with ethernet connections at no charge. The day that it arrived, Ab met me in Todos Santos and removed e old system, installed the new system, keeping the same login and password and updating the WiFi extender as well. We moved the Starlink router from outside under the deck between the two units into the bottom unit. My daughter who lives in one of the two condos was delighted to have her high-speed Internet back in operation. In fact, as it was the new system, it was significantly faster than the original unit that had been installed over two years earlier.