Like any other complex system, it is important to undertake period maintenance of your solar system. What does this include: cleaning the solar panels; cleaning the electronic equipment; checking internet connections for remote monitoring; updating firmware on the inverter and battery management system; checking the temperature in the room where your solar equipment is installed.

We have regular maintenance every two months for our system. The After Sales Service team van arrived with three staff from Innovacion Solar. Two of the team went to the three-floor deck to clear the solar panels. Water was sprayed on the panels and then squeegeed off. Then, the two workers put fabric over the end of their poles and dried the panels. Dirt on the panels can make a significant difference in the performance of the system. In this case, the maximum kW absorbed went from 2.09 to 3.18 the next day. This makes a real difference in how long it takes for the batteries to recharge. The other team member went into our solar room to check the electronic equipment – inverter and batteries. The next day a complete report was sent to me by email on the status of all of the components of the system with photos. The report also included detailed photos of each component of the system.

This type of regular maintenance helps to ensure the potential problems can be addressed in advance. For example, they pointed out that my exhaust fan was not functioning, which is installed to help cool the room to keep it below the maximum temperature at which the system should operate. I immediately ordered a replacement.

We have been extremely pleased with the way that Innovacion Solar handles the maintenance of all three systems that we have had installed by them over the years.